PBX Phone Systems for Small Business

The Perfect Features

Voicemail, auto attendants, dial-by-name directory, ring groups. And much more. TalkSwitch comes complete with the kind of sophisticated features that users of big business PBX phone systems take for granted.

Optional VoIP

Need Voice over IP? Multi-location integration? No problem; small business VoIP is here. VoIP-enabled TalkSwitch models handle both VoIP and the traditional telephone network. With a TalkSwitch VoIP PBX, you connect the way you choose; VoIP (Voice over IP) and traditional telephone networks, IP phones or standard analog telephones. TalkSwitch PBX and IP PBX phone systems deliver the best of both worlds in one easy-to-use phone system.

Connect Anywhere

Your work doesn't stop at the walls of your office. Neither does TalkSwitch. With Connect Anywhere extensions, you can add your cell phones or any other telephones, anywhere, as extensions of your system. TalkSwitch uniquely connects your mobile and teleworkers.

Easy Set-up

Unlike other small business telephone systems, TalkSwitch is easy to install, saving you time and money; you can even do it yourself. And with its easily configured settings, moving employees or changing the way your phone system handles calls is a snap.

Flexible Growth

TalkSwitch has a modular architecture that lets you grow when you need to and add VoIP when you want to. Designed to maintain your investment as you grow, TalkSwitch covers from 1-64 users per location.

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Business phone systems introduction

A business phone system is one of the most important purchases your business can make. The telephone is often the easiest way to reach your customers, clients, and partners. It should also be the easiest way for them to reach you. You don't want your important business callers to be routed incorrectly, disconnected, or faced with a bewildering array of automated options.

There are many factors to consider when buying a business telephone system. For example, you need to get enough capacity for your current needs while planning for growth. A small business phone system will have fewer bells and whistles, but should still provide the core set of features you need.

You'll want to ensure compatibility with other equipment you already own, and you may need features such as voicemail, messaging on-hold, headsets, or conferencing equipment. In addition, you'll need to make sure you choose a dealer who can provide the support you need to keep you business phone system running at peak performance at all times.

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Microsoft Response Point advanced phone system

Finally, there's a small business phone system designed to meet your needs. Delivered on leading-edge hardware, Microsoft Response Point is innovative phone system software that's easy to use, manage, and grow, helping you save time and money.

Microsoft Response Point advanced phone system, provides small businesses with up to 50 employees a competitive advantage against bigger rivals, by improving customer contact. Users no longer need complicated textbooks to use advanced call features because Microsoft’s award winning voice recognition software makes it easy to access and use with just one button.

And now, Response Point Service Pack 2 (SP2) combines traditional phone functionality with your computer, such as Outlook integration, heads-up display of incoming calls and availability status helping office and remote workers increase productivity. Response Point SP2 offers the cost-savings of VoIP and advanced call-management functionality – all at lower total-cost of ownership.

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Cisco Small Business Telephone Systems

Small business telephone systems are available in a variety of configurations, offering an ever-growing range of features and benefits. The most advanced small business telephone systems today run on Internet Protocol (IP) networks—the same network many small businesses use to connect employees, devices and information resources.

But how do you choose among all the small business telephone systems currently available? And what's the best way to deploy a phone system for your company?

There are many things to consider when evaluating and implementing small business telephone systems.

1. Understand what your users need. Small business telephone systems can give workers the tools they need to be efficient. Does your workforce need easy access to rich-media conferencing tools? Do workers need one phone number that simultaneously rings on multiple devices? It's important to know which tools your workforce needs, so you can choose wisely among the many small business telephone systems. Among the features and capabilities to consider are:
   • Videoconferencing
   • Mobile softphones, for using a computer as a phone
   • Automated attendant
   • Paging and intercom
   • Presence technology--the ability to quickly identify who within your organization is available at any given moment, as well as the best way to reach them
   • Wireless IP phones, enabling workers to access data and be easily reachable, even as they roam about a sales floor, warehouse, or other location
   • Integration with a customer relationship management (CRM) system
   • Unified messaging, with notifications by e-mail, text message, or phone
     
     
     
     
2. Be prepared for change. Today's small business telephone systems enable workers to do things that were not possible before, and that can change how daily business transactions are conducted. For example, using wireless IP phones, your sales floor staff can quickly check if an item is in stock in your warehouse, without ever having to leave a customer's side.
   
   
   
   
3. Talk to your trusted advisor. Consult with your local service provider to ensure that your phone system's features and capabilities will meet your company's short- and long-term business goals.

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